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Maybe my invoice got misfiled or lost in the shuffle of a busy moment? We’re human. I like to give my clients the benefit of the doubt whenever there’s a past-due invoice. Step 2 - Send a Friendly Reminder Emailģ0 days after invoice due date if still unpaid I review all the past-due invoices just to be sure I didn’t miss something and then move on to step 2.
Outstanding invoices software#
It used to take a lot longer when I had to search my records manually, but bookkeeping software makes it easier by automatically (and clearly) marking invoices as overdue. If you’re like me, you’re too busy to keep daily track of who’s sent you money and who hasn’t, so I schedule time to deal with overdue invoices every month. Whether you call them past-due, overdue, or unpaid, they all mean the same thing: an overdue invoice is an invoice that hasn’t been paid by the due date you specified-usually 30 to 90 days after you send it. I’m not talking a week or two: I’m talking about invoices that are a month late or more. When that happens, I take the following steps to getting seriously past-due invoices paid. But sometimes even the best system doesn’t work out the way it should and an invoice becomes very past due. Yes, I always have a contract in place with clients before I start work and I always ensure my clients know and agree with my payment terms. Still, each project I work on requires me to commit my time or my team’s time, so I treat overdue invoices as if I were a homebuilder, too. If the customer doesn’t pay their bill, the home builder is in serious trouble. He also told me to take a homebuilder’s approach: Think about how much out-of-pocket cash a home builder puts out for supplies, labor, gas, permits, etc.
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He was adamant that I internalize the reality that my talent for writing and editing had value, and that this value should be respected. Go get it.” When it came to collecting on unpaid invoices, that was my first mentor’s mantra.